Product Availability -
We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.
For Reimbursements -
We will process the refund after receipt of the product by Agro Shopy or its business partner. Refund will be processed based on the mode of payment of the order.
- Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 15 working days and the refund will reflect in the next statement.
- Orders paid by Net banking accounts will be credited back to bank account within 15 working days.
- For all other modes of payment, we will send a refund Cheque. The Cheque will be made in favor of the name as in the \"Billing name\" provided at the time of placing the order.
- If the product is returned within 3 days of its delivery, the User will be reimbursed within 10 working days via the same payment method as was used initially.
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